Nurses are at the core of healthcare and directly influence patient care. There is a wide range of skills required to be an effective nurse ranging from showing compassion, effectively communicating, mental strength, a passion for learning, and keen attention to detail. This may sound like a broad, robust list for one person, which is why being a nurse is no small feat. Nurses continuously go above and beyond the call of duty and are key players in the continuum of care. A career as a nurse is challenging, but it is also incredibly fulfilling.
At Mindray, we are lucky to have a team of amazing nurses who have transitioned from patient-facing clinical care to the Mindray team. During Nurses Month this year, we wanted to share some of the highlights from some of the extraordinarily talented Mindray nurses who continued their careers with us to develop and deliver leading-edge solutions and make healthcare more accessible.
Recently, our Marketing team connected with 13 of Mindray’s dedicated nurses to learn more about them, what they love about the industry, where they see the industry going, and why they chose Mindray. In this interview, you’ll get insights from:
- Amy Saunders, MSN, RN, CURN (ICU/PACU/ED), Clinical Field Specialist, PMLS
- Diana DeFelice, RN, BSN, CCRN (ICU)
- Stephanie Bouchez, RN, BSN, CCRN (ICU)
- Hope Hodges, BSN (PICU, PedsCVICU, PedsCVOR)
- Austin Mlynarchek, BSN (ICU)
- Gary Dean, RN (ICU)
- Anthony Catanzaro, BSN, RN, CCRN, CSC, CMC (ER/CCU/CVICU)
- Kyle McDole, RN, BAN (ICU)
- Angelette Andretsos, RN, BSN, CEN (ER)
- Julie-Ann Campanella, RN, BSN, MSN, MHA (ICU/IR/ER/Dialysis)
- Ben Snyder, ADN (ICU)
- Robbi Hutton, BSN (Trauma PACU)
- Tony Chamberlain, RN (Cath Lab/EP Lab)
Now more than ever, we celebrate the passion, commitment, resilience, bravery, and leadership our nation’s nurses provide – and what better way to acknowledge their accomplishments than during National Nurses Month. Read on and help us honor some of Mindray’s finest as we recognize the invaluable contributions of our nursing team!
What inspires you as a Clinical Specialist?
Amy Saunders: I find inspiration in weaving the technology of patient monitoring with the art and science of nursing. I enjoy learning new products and software, solidifying clinical applications through fieldwork, and collaborating with both internal and external customers to identify challenges and find solutions.
Anthony Catanzaro: The opportunity to pass on years of clinical experience and knowledge to staff of all generations inspires me. Standing in front of a class, being able to keep their attention, and witnessing the engagement of staff members inspire me every day. That moment when you see a staff member understanding the theory you are educating on is priceless to me.
Julie-Ann Campanella: I am inspired by our customers, the patients, and the wonderful team of colleagues that I work with both clinically and non-clinically. We have a wonderful top-of-the-line product. I am proud to be part of an innovative, customer-oriented company that is looking to provide solutions for our customers and values the feedback of our customers and staff.
Angelette Andretsos: Making a difference in a patient or a family member’s care is one of the most important aspects of being a nurse. Nurses impact patients with every interaction. Whether it be providing comfort to a dying patient, alleviating fear for a pre-op patient, listening to the concerns of a family member, or saving the life of a critically ill patient, every interaction is a chance to make a difference. A clinical specialist has a unique opportunity to help nurses achieve optimal patient care. Whether through education on best practice guidelines, process improvement designs, or developing efficient workflow solutions, it ultimately helps make it easier for nurses to take excellent care of their patients. I am inspired as a clinical specialist through these strategies because I realize that my work makes a difference for patients and their families.
Stephanie Bouchez: Being able to work with nurses to identify what we can do to make their job easier, so they can focus on their patients, and the care they provide to them inspires me.
Hope Hodges: The patients, healthcare workers and my colleagues inspire me in the clinical specialist role every day. They’re the reason this job is so special. I love that I am able to take a passion for nursing and training/education and combine it to the perfect role for me!
Ben Snyder: Delivering great clinical customer service and receiving positive responses from the training attendees. And the advanced technologies incorporated in the patient care monitor systems that our products contain.
Robbi Hutton: I always say I am inspired by feeling like I’m doing something that makes a difference. Feeling confident with good products and effectively making a difference achieves success. And success feels good.
Tony Chamberlain: Educating new nurses and seeing their responses when they learn something new and exciting inspires me.
Kyle McDole: I love educating nurses and being part of a team to improve nursing care at the bedside.
What are you most excited about when you think of the future of nursing?
Diana DeFelice: I have wanted to be a nurse since 1st grade, and since I had five brothers growing up, I felt like I had great experience from an early age.
Robbi Hutton: I am excited for the evolving opportunities that create more nursing specialties and lead more nurses in roles where they will flourish, thus facilitating them to work they enjoy and feel fulfilled doing. This will, in turn, increase the allure and respect of professional nursing as a career. Working as a Clinical Specialist is the perfect example of how this is happening.
Angelette Andretsos: I am excited for our future nurses because they have so much technology to help them spend more time at the bedside and less time with manual tasks. Gone are the days of sitting at the desk charting numbers or fiddling with device settings. Now, we have integration of devices to EHRs, efficient workflows such as sequenced blood pressures and OxyCRG, optimized alarms w/ alerts that output to phones or Vocera, smart lead technology with ECG and Resp leads, and SPO2 averaging. These are just a few of the things our devices offer to nurses to decrease their workflow and increase meaningful time with the patient.
Amy Saunders: Today, nursing as a profession is consumed with the fallout of the pandemic. The workforce is physically and emotionally decimated by the horrific conditions imposed by COVID-19. Our clinical and service teams at Mindray were in the field from the early days of lockdown and witnessed the horror of helplessness as hospitals were overwhelmed and resources depleted. However, excitement will prevail when the dust settles, and the air clears. It always does because nurses look for opportunities to turn data into information and knowledge and, ultimately, wisdom. We grow as a profession because of our experiences. I think about new nurses who started careers during the pandemic, and I hope they will never again face anything close to that nightmare. The teamwork, fox-hole mentality, and creative innovations that grew out of desperation will serve our profession well and eventually generate excitement for the future. I hope to see nurses continue to insist on practicing at the top of their licenses, whether in direct care, leadership positions, or support roles. I have never been prouder or more committed to being part of the nursing profession.
Diana DeFelice: Nursing has grown tremendously for the past 30-something years that I have been in practice, so I am super excited for the future of nursing. The sky is the limit!
Hope Hodges: I think nursing has such an exciting future ahead! The industry is evolving at a rapid rate allowing more avenues to showcase different nursing paths. I think it’s exciting to still be able to impact clinical practice in other ways besides traditional roles.
Austin Mlynarchek: The more respect nurses will have as business leaders. Nurses are with patients more than anyone in a healthcare facility. Who better to drive improvements and make hospital-wide decisions?
Gary Dean: I am most excited about technology that relieves the ever-increasing pressure on staff.
Anthony Catanzaro: The role of the professional nurse expands on a daily basis. I am encouraged to see how the medical profession is recognizing how crucial nursing is in the scope of patient outcomes.
Julie-Ann Campanella: Technology is ever-changing and improving. I am excited and proud to work for a company that is constantly evolving and looking to work collaboratively with our customers to provide solutions for patient monitoring. I am appreciative to work for a company that is constantly improving its products so that we can make a difference in the life and well-being of patients.
What do you love most about your role here at Mindray?
Diana DeFelice: I love Mindray because I have been here for close to 20 years and have seen the evolution of this company as we continue to grow! I love my role as a solution specialist because I can support hospitals in understanding what works best for them without overcomplicating or overselling products that do not work with their workflow.
Austin Mlynarchek: I get to open the eyes of healthcare workers around the country to technologies they didn’t know existed. I love the opportunity to solve their challenges.
Stephanie Bouchez: I love listening to what the nurses say and being able to find the best solutions for what they are facing. It is incredibly gratifying to hear how excited nurses can be about their new equipment and the new capabilities it brings with them. It is awesome to bring together different teams and come together for positive solutions.
Hope Hodges: Mindray has allowed me to share my passion for nursing and education. I love that I can give valuable clinical input in various aspects of the organization, whether it be marketing, sales, service, and more. I also love working hands-on with nurses. When training on our products and seeing how great and easy to use they are and seeing that “aha” moment from them is a wonderful feeling. Working with nurses and making them happy while delivering exceptional products that positively impact patient care – talk about having my cake and eating it too!
Amy Saunders: I love collaborating with sales, service, clinical education, engineering, IT, marketing, and communication colleagues to grow our brand. I love experiencing the culture and norms of hospitals across the country. I love contributing to product development and launching features that meet customer needs. But most of all, I love the opportunity to heal a fragile account. If I can validate concerns, find common ground, build confidence in the safety and efficacy of our products, and nurture a relationship of trust that transforms skeptics into Mindray champions, then I know I have done my job well.
Anthony Catanzaro: I love taking my 25 years of nursing clinical practice, knowledge, and experiences to nursing professionals up and down the east coast while educating on our cardiac monitoring systems.
Kyle McDole: I love the autonomy that I am given, but I also enjoy the travel and seeing new places.
Angelette Andretsos: I love working at Mindray because I feel like my education makes a difference for nurses and patients. I spend time configuring our monitors to decrease the workload on nurses and showing them features that will ultimately save them time dealing with alarms or settings. The more time a nurse spends not thinking about the monitor, the more time the nurse has to take care of their patients.
Robbi Hutton: Working with the staff to get their new monitoring system in place, getting them vested in wanting to learn how it works, and seeing them get excited about it. When I see them beaming with joy, like they’d just gotten a new car, I know I’ve reached my goal! This gives me the best personal and professional satisfaction as a Clinical Specialist at Mindray
Describe your “Why Mindray”?
Amy Saunders: Mindray, for me, continues to be all about reaching and connecting and finding the right way to meet the needs of each and every account, whether we are adding a few Accutorrs in a free-standing ED or deploying N22 monitors with multiple advanced parameter modules in a high-acuity ICU. Every day I get to work alongside some of the best minds in the business, and I am empowered by leadership to use my skills and experience to make a difference.
Stephanie Bouchez: Mindray is consistently growing. I already knew that I loved the products before joining the team. This gives me the opportunity to understand nursing from so many different perspectives and challenges me to keep growing. My manager and team are invested in me and want to hear about the ideas I have to offer.
Hope Hodges: Mindray is truly a family atmosphere. I was told in my interview that it’s “an organization that is small enough to care and large enough to make a difference,” and I see that day in and day out. I feel super fortunate to be at a company that fosters a family-like atmosphere while still being on the forefront of delivering cutting-edge technology and exceptional products to our customers.
Austin Mlynarchek: Mindray is passionate about customer challenges and reinvests 10% of its annual revenue to solve them. I leave my family every week and travel to hospitals around the country because I believe Mindray products improve the lives of those that use them.
Angelette Andretsos: Why work at Mindray? Because what I do makes a difference. What I do saves time at the bedside. What I do can help a nurse save a life. And there is nothing more satisfying than that.
Ben Snyder: Because corporately, I’m given the resources that I need to be successful in my role, and I have a good clinical manager who is very supportive of me in my clinical role. Lastly, I have a strong clinical team who also supports me when I’m in those assignments where I need extra help.
Robbi Hutton: Mindray is such an innovative company dedicated to being on the leading edge of monitoring technology. It is proving the utmost promise for success with its rapid growth and ability to meet market demands. This has put Mindray on the map for being noticed and respected as a true contender against the previous leaders – fast-tracking full speed ahead!
Tony Chamberlain: Mindray has great people who truly care about the customer’s satisfaction and provide them with not only their wants, but their needs as well.
