Mindray North America Announces Operations and Service Center Consolidation
Strong Growth Prompts Unification to Enhance Customer Engagement
Mahwah, NJ – August 14, 2019 – Mindray, a global developer of next generation medical devices and software, including Patient Monitoring, Anesthesia Delivery and Ultrasound Imaging, announced today that in order to enhance customer experience and improve engagement efficiencies, it will fully consolidate its UItrasound (UIS) and Patient Monitoring and Life Support (PMLS) operations and service repair centers to the company’s North American corporate headquarters in Mahwah, New Jersey. The company’s present location in San Jose, California will continue to serve as the key global research and development center for the advancement of ultrasound technology.
“The decision to have a singular operations and service footprint in North America will greatly maximize our efficiency and provide consistency in our operational policies and procedures,” said Wayne Quinn, President, Mindray North America. “The consolidation to our corporate headquarters in New Jersey will enable us to leverage economies of scale to foster our continued business growth through a unified approach to customer management and experience. The Innovation Center in Silicon Valley remains a focal point and growing investment for the company as we develop the next generation of ultrasound solutions.”
The consolidation efforts will begin immediately and are expected to be completed over the next six months. “We have formed a strong team of employees to support the transition so as to minimize impact on our customers and meet the growing demands of our business,” said Quinn.
Mindray is a leading developer, manufacturer and supplier of medical device solutions and technologies used in healthcare facilities around the globe. We believe we can change lives by making the most advanced healthcare technology attainable for all. We do this by empowering healthcare professionals through innovative, high-value solutions that help create the next generation of life-saving tools across three primary business segments: patient monitoring and life support, in-vitro diagnostics, and medical imaging. Mindray maintains its global headquarters in Shenzhen, China; Mindray North America is headquartered in Mahwah, New Jersey. Our Ultrasound Innovation Center is located in San Jose, California with additional facilities in major international markets around the world.