Strength In Collaboration
We partner with industry leaders to provide disruptive, meaningful solutions to our customers.
Through our partnerships, we gain strength and extend our reach, making the most advanced healthcare technology attainable for all. Close partner collaborations enable us to leverage your existing relationships and established infrastructure in order to help your investment go further.
We are constantly evaluating our strategic partner relationships for new opportunities to collaborate. We do this because we realize these collaborative agreements bring value to healthcare organizations, clinicians and the patients that rely on them.
Interoperability Partners
Our ongoing relationships with key interoperability partners allow us to increase workflow efficiencies and support a complete patient record across the continuum of care.
Mindray North America is strongly committed to open interoperability system architectures and is an avid participant at leading international interoperability conferences and events. Some of the key interoperability events we regularly attend include the Integrating the Healthcare Enterprise (IHE) Connectathon and the annual HIMSS Conference and Interoperability Showcase. Additionally, in collaboration with the Center for Medical Interoperability, Mindray has been working in partnership with the cooperative research and development lab located in Nashville, Tennessee.
Consistent with our commitment to open interoperability, all Mindray HL7 interfaces via the Mindray eGateway (an aggregator and HL7 translator for Mindray patient monitors), or via direct HL7 interface with the patient monitor, are standards-based and follow the IHE Technical Framework for Patient Care Device (PCD). By following these standards, Mindray is capable of easily and seamlessly integrating with today’s EHR and EMR platforms. This open architecture approach removes barriers in communication, accelerating appropriate sharing of vital patient information for improved patient care.
Mindray CARE Team Support
When you invest in Mindray solutions,you gain access to the Mindray CARE Team-a serviceorganization dedicated solely to ensuring you get the most use out of your equipment,so youcan ensure your patients get the most out of their care. Our dedicated field service team andin-house technical support organization represent one of the largest direct service teams in the industry.
Purchase from Mindray includes comprehensive clinical training and 24/7 remote technical support.